Frequently Asked Questions
Have questions about our service?
Spring Advance is a licensed online lender, that provides instant loans and bill payments.
Our customer service hotline (08062329108) is available every Monday to Friday (9 AM - 5 PM). Our customer service email - help@Spring Advance.ng is available every Monday to Sunday - 24/7. You can also reach out through our social media platforms from 7 AM - 11 PM every Monday - Sunday. Please scroll down to find links to our social media pages.
You need an Android phone. Download the Spring Advance app here from the Google Play Store. Sign up with the phone number linked to your BVN, answer a few questions and confirm your identity to receive a loan offer. If you accept it, you will receive your loan instantly in your preferred bank account!
Spring Advance offers loans from N1,500 to N500,000 for a period of one to three months. The better your lending history and positive behaviour, the more you can access and the longer the period!
The interest rate varies based on your profile, from 10% to 30% per month.
- Speed of delivery – You can get a loan instantly in 5 Minutes, from anywhere in Nigeria
- Flexibility – You can repay on or before your due date with a reduced interest rate
- No hidden charges – Our interest charges are all-inclusive, ensuring transparency
- The customer is King – Our team is trained to treat you with the utmost respect at all times
- Not enough information found on the phone: You should increase your phone usage (Calls/SMS) to be eligible.
- We decided not to give you a credit at this time after analyzing your profile. Keep using your bank account with healthy revenues to get a loan soon.
Click on the "Repay" button in the app to pay with a Debit (ATM) card, USSD or Automatic Bank Transfer (via your Providus wallet)
> Late fees (1.5% per day late)
> Report to national credit bureaus – you will not be able to access loans from any company in the future
> Suspension of your Spring Advance account
> Automatic debit on your bank account.